Thursday, October 9, 2008

Mobile politeness 001: Dont charge me for the file if you cannot use it

I have been taking pictures of every day usability problems for a long time but I haven't got around to post them because is just in that moment when I get the inspiration for it. With the promise of allowing me to blog pictures on the move, I got an Ericson Z770i. In the good side is quite simple and has an embedded function to send pictures to my blog... on the not so great side the camera could be better for dark pictures or details (as text), but well...



After extensively using it for a week and realizing I will already have to pay 11 USD for GPRS use, I want to make sure that I dont have to pay for downloading what I do not need. So, I set up a secondary account where to forward mail and set filters for what I need on the move... the problem I discovered today, was that it offers to download files that it does not support and does not say anything until you try to use them... this is lack of politeness from my cute new phone! This may be as well a problem with expectations: last time I went to a concert, I loaded the pdf of the ticket in my ipod touch and, in the entrance of the event, they could read the bar code from the ipod ... expectations are quite high!

Anyway, it is a very nice, simple phone with a long lasting battery (I finally have battery!!!) and I appreciate the possibility of posting to my blog, having opera mini to read feeds on the move and having skype to receive international calls ...